Issues with Interswitch payment gateway

7th October 2013

We are currently having issues processing online payments using MasterCard and Verve debit cards. This issue is not unique to us and Interswitch is currently working hard to get this issue resolved. We appreciate your patience while this is being worked and we would update this post once the issue has been resolved. UPDATE (09/10/2013 ...

Domain name registration vs Hosting account

7th August 2013

There have been situations where Customers get confused about the difference between domain registration and a hosting account. Today, we're going to try to enlighten you on the differences. Let's pause the tech-talk for a moment, and switch to a metaphor. Your domain is like your SIM card. When someone wants to get in touch with you, they call ...

Update on downtime experienced last Friday

6th August 2013

Dear Customer, I would like to use this medium to apologize for the downtime you experienced last Friday and provide some information on the matter. Sometime around 11AM on Friday, an emergency maintenance was carried out at our data center at Provo, Utah in the United States. Since this was an emergency maintenance, we were only informed ...

Emergency Network Maintenance

2nd August 2013

We apologize for the inconvenience; however, our data center is currently performing network maintenance.

Network connectivity issues and packetloss should be minimal, but may be experienced. The window for this maintenance is until about 2pm, and we will continue to provide periodic updates as the maintenance progresses.

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Update on downtime experienced last Friday

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Domain name registration vs Hosting account

Update on downtime experienced last Friday

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